State-type services

Health and aged care services

How will health care be delivered?

Health and residential aged care services will be delivered through a multi-purpose service.

This will include some hospital-type services such as an emergency ward and acute in-patient care; primary care, such as co-located private practice General Practitioners; and residential aged care.

Who will run the multi-purpose service?

The Department of Infrastructure and Regional Development is working through the arrangements for a provider and will test market interest over the coming months.

Where will I go to see a doctor?

The hospital buildings will remain and the community will access health services from this facility, including general practitioners and emergency assistance.

What will happen to aged care services?

Residential aged care services will continue to be delivered from the current facility.

Home support services for older people wishing to remain at home will be provided as part of the delivery of services from 1 July 2016.

What if I have an emergency?

You will be treated at the multi-purpose service and a medical evacuation will be arranged if it is required. The Australian Government will fund medical evacuations for the community. If out of hours there will be a doctor on call.

Will I still be able to see a health specialist on the Island?

A schedule of visiting health specialists, in line with the needs of the community, will be organised by the provider of the multi-purpose service.

What support will there be for women and children?

Women will continue to travel to the mainland to give birth, however, a program of neonatal, antenatal and postnatal care, as well as child health will be introduced.

The best arrangements to ensure women have access to the most modern and effective technology is also being considered for breast-screening services in the longer-term.

What will happen to NIHE staff?

The provider will be asked to employ locally qualified and credentialed staff as appropriate.

Staff will be advised of details as soon as they are known.

Where can I find out more?

KPMG was commissioned to develop the Norfolk Island Health Service Plan which has helped inform the Australian Government about how to best deliver health services for the Norfolk Island community.


Last Updated: 24 February, 2016