Government Services on Norfolk Island

Government Services structure

Government Services Functional Directory

ServiceAgency/Local ContactWebsite or Email Contact
Airport, Norfolk Island International Airport Airport
Douglas Drive
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Australian business numbers Australian Taxation Office www.ato.gov.au
Associations and companies registration Registrar
Companies Office
New Military Barracks, Kingston
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Biosecurity Department of Agriculture and Water Resources
Australian Government Centre     
76A Taylors Road, Burnt Pine
www.agriculture.gov.au
Business name registration Australian Securities and Investments Commission www.asic.gov.au
Cemetery Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Child welfare Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Continence Aids Payment Scheme Department of Health www.bladderbowel.gov.au
Consumer protection Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
Mobile: 51115
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Courts and legal services Registry Office
New Military Barracks, Kingston
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
 customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Customer Care (Norfolk Island Council) Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Customs and border protection Australian Border Force
Australian Government Centre
76A Taylors Road, Burnt Pine
www.border.gov.au
Driver license Registry Office
New Military Barracks, Kingston
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston

customercare@nirc.gov.nf

www.norfolkisland.gov.nf

Early childhood education Department of Education and Training www.education.gov.au/mychild
Education (K-12) Norfolk Island Central School
Cascade Road
Telephone: 23000

NSW Department of Education
www.norfolkisl-c.schools.nsw.edu.au/

http://www.dec.nsw.gov.au
Elections
  • Federal elections
Norfolk Island Regional Council elections
Australian Electoral Commission

Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
www.aec.gov.au

customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Electricity Norfolk Island Electricity
Ben Christian Drive
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Emergency Management Emergency Management Norfolk Island
Telephone: 22244
Mobile: 54666

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Employment Services PeoplePlus (employment services provider)
Professional Business Centre
Office 1, 115a Taylors Road 
Telephone: 22562
Mobile:50925

Department of Employment
www.employment.gov.au/NorfolkIsland

www.employment.gov.au
Environmental Protection Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Fair Work

- Employer and business information
Fair Work Ombudsman norfolkislandenquiries@fwo.gov.au

www.fairwork.gov.au
Family, social security and other payments Norfolk Island Business Solutions
(on island agent)
Please refer to website for address

Department of Human Services
www.humanservices.gov.au/findus

www.humanservices.gov.au
Family support services Anglicare (on island agent)
Location TBA Department of Social Services
www.dss.gov.au
Farm Household Allowance Department of Agriculture and Water Resources
Australian Government Centre
76A Taylors Road, Burnt Pine

Department of Human Services
(administration of payments)
www.agriculture.gov.au

www.dhs.gov.au
Fire services  Fire Station
Telephone: 22244
Emergencies: 000

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Fishing licenses Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Food safety Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Gun licenses Norfolk Island Police Force
New Cascade Road
Telephone: 22222
Emergencies: 000

Australian Federal Police
enquiries@police.gov.nf

www.afp.gov.au
Hearing services Australian Hearing www.hearingservices.gov.au
Home support services – aged care Care Norfolk
(on island service provider)
Taylors Road, Burnt Pine
Telephone: 22396

Department of Health
carenorfolk@ni.net.nf

www.health.gov.au
Immigration (Australian citizenship and visas) Department of Immigration and Border Protection
Australian Government Centre
76A Taylors Road, Burnt Pine
Telephone:  22900
www.border.gov.au
Kingston & Arthur's Vale Historic Area (KAVHA) Commonwealth Heritage Manager
New Military Barracks, Kingston
Telephone: 22152

Department of Infrastructure and Regional Development
office.administrator@infrastructure.gov.au

www.infrastructure.gov.au
Land use and environment Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Land titles registration Registry Office
New Military Barracks, Kingston
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Library Norfolk Island Library
New Cascade Road
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Liquor Bond Liquor Bond
Bicentennial Centre
Taylors Road, Burnt Pine
Telephone: 22505

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Liquor licences and annual renewals Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Marine search and rescue Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
Emergencies: 000
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Medicare Norfolk Island Business Solutions
(on island agent)
Please refer to website for address

Department of Human Services

Department of Health

www.humanservices.gov.au/findus

www.humanservices.gov.au www.health.gov.au

Motor vehicle registration Registry Office
New Military Barracks, Kingston
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Museums and collections management
(KAHVA/Sirius Collections)
Pier Store Museum
Telephone: 23788

Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Norfolk Island Gaming Authority Telephone: 55777 www.gaming.gov.nf
Norfolk Island Health and Residential Aged Care Service Norfolk Island Health and Residential
Aged Care Service
Grassy Road
Telephone: 22091

NSW Department of Health
NIHRACS@hospital.gov.nf

NorfolkIsland@moh.health.nsw.gov.au
Norfolk Island National Park Parks Australia www.parksaustralia.gov.au/norfolk/index.html
Norfolk Island Tourism Norfolk Island Visitors Information Centre
Taylors Road, Burnt Pine
Telephone: 22147
info@nigtb.gov.nf

www.norfolkisland.com.au
Norfolk Island Workers Compensation Scheme Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Office of the Administrator of Norfolk Island New Military Barracks, Kingston
Telephone: 22152

Australian Government
www.regional.gov.au/territories/norfolk island/administrator/
Passports (Australian) Australia Post (on island agent)
P&R Groceries
Taylors Road, Burnt Pine
Telephone: 23110

Australian Passport Office
www.auspost.com.au/

www.passports.gov.au
Pensioner rates rebates Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Pest and noxious weed control Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Pharmaceutical Benefits Scheme

- dispensing of medications
Burnt Pine Pharmacy
The Mall, Burnt Pine
Telephone: 24201

Department of Health
www.pbs.gov.au

www.health.gov.au
Philatelic services Australia Post
P&R Groceries
Taylors Road, Burnt Pine
Telephone: 23110
www.auspost.com.au/
Policing services Norfolk Island Police Force
New Cascade Road
Telephone: 22222
Emergencies: 000

Australian Federal Police
enquiries@police.gov.nf

www.afp.gov.au
Ports management
(maritime ports)
Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Postal services Australia Post
P&R Groceries
Taylors Road, Burnt Pine
Telephone: 23110
www.auspost.com.au/
Private health insurance consumer information Private Health Insurance Ombudsman www.privatehealth.gov.au
Public works
  • Roads
  • Reserves
  • Cemetery
  • Noxious weeds and pests
Works Depot
New Cascade Road
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Radio Radio Norfolk
New Cascade Road
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
manager@nirc.gov.nf

www.norfolkisland.gov.nf
Record keeping and archiving Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244

customercare@nirc.gov.nf

www.norfolkisland.gov.nf

Registrar of births, deaths
and marriages
Registry Office
New Military Barracks, Kingston
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Regulation, monitoring and enforcement (including in relation to animal welfare and slaughtering) Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Residential aged care Norfolk Island Health and Residential Aged Care Service
Grassy Road
Telephone:  22091
NIHRACS@hospital.gov.nf/
Spatial policy and planning Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Support staff for Norfolk Island Central School Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Taxation and superannuation Australian Taxation Office www.ato.gov.au
Telecommunications Norfolk Telecom
New Cascade Road
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.ni.net.nf

www.norfolkisland.gov.nf
Tourism accommodation
- registration and licensing
Norfolk Island Visitors Information Centre
Taylors Road, Burnt Pine
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Tribunals and boards Registry Office
New Military Barracks, Kingston
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Veterans' entitlements Department of Veterans' Affairs www.dva.gov.au
Waste management Waste Management Centre
Douglas Drive
Telephone: 22244

Norfolk Island Regional Council
New Military Barracks, Kingston
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Water quality assurance Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf
Workplace safety Norfolk Island Regional Council
New Military Barracks, Kingston
Telephone: 22244
customercare@nirc.gov.nf

www.norfolkisland.gov.nf

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Last Updated: 29 July, 2016