Service Delivery Arrangements—Fact Sheets

Many state-government type services are delivered in the Indian Ocean Territories through Service Delivery Arrangements (SDAs) with the Western Australian Government.

Fact Sheets have been developed to provide information about the services available through SDAs and how IOT residents can access them.

  • If you have any comments or feedback on the Fact Sheets, please use the IOT Community Feedback form.
  • If your feedback relates to a service provided by a third party, please contact that provider directly in the first instance. All service providers to the Indian Ocean Territories have feedback and complaints procedures that will likely be able to assist you with your enquiry.
  • If you have not contacted a service provider first, the Australian Government will, where appropriate, refer your correspondence to the responsible service provider.
  • If you have contacted a service provider but would like to submit feedback to the Department, please include details of the response you have received.
DepartmentEnglishChineseMalayCocos Malay
Department of Agriculture and Food Western Australia (DAFWA) DOCX: 599 KB PDF: 170 KB ReadSpeaker Available shortly Available shortly DOC: 626 KB PDF: 128 KB ReadSpeaker
Department of the Attorney General (DotAG) DOCX: 601 KB PDF: 171 KB ReadSpeaker Available shortly Available shortly DOC: 624 KB PDF: 187 KB ReadSpeaker
Department of Commerce DOCX: 497 KB PDF: 85 KB ReadSpeaker DOCX: 500 KB PDF: 277 KB ReadSpeaker DOCX: 489 KB PDF: 228 KB ReadSpeaker DOCX: 608 KB PDF: 205 KB ReadSpeaker
Department of Culture and the Arts (DCA) DOCX: 599 KB PDF: 182 KB ReadSpeaker Available shortly Available shortly DOC: 624 KB PDF: 199 KB ReadSpeaker
Department of Environment Regulation DOCX: 472 KB PDF: 57 KB ReadSpeaker DOCX: 475 KB PDF: 205 KB ReadSpeaker DOCX: 466 KB PDF: 182 KB ReadSpeaker DOCX: 585 KB PDF: 170 KB ReadSpeaker
Department of Finance DOCX: 470 KB PDF: 60 KB ReadSpeaker DOCX: 473 KB PDF: 209 KB ReadSpeaker DOCX: 464 KB PDF: 177 KB ReadSpeaker DOCX: 584 KB PDF: 168 KB ReadSpeaker
Department of Fire and Emergency Services (DFES) DOCX: 600 KB PDF: 184 KB ReadSpeaker Available shortly Available shortly DOC: 626 KB PDF: 201 KB ReadSpeaker
Department of Fisheries DOCX: 494 KB PDF: 79 KB ReadSpeaker DOCX: 496 KB PDF: 260 KB ReadSpeaker DOCX: 486 KB PDF: 221 KB ReadSpeaker DOCX: 605 KB PDF: 200 KB ReadSpeaker
Housing Authority DOCX: 601 KB PDF: 182 KB ReadSpeaker Available shortly Available shortly DOC: 627 KB PDF: 184 KB ReadSpeaker
Insurance Commission of Western Australia (ICWA) DOCX: 599 KB PDF: 167 KB ReadSpeaker Available shortly Available shortly DOC: 623 KB PDF: 168 KB ReadSpeaker
Landgate DOCX: 581 KB PDF: 152 KB ReadSpeaker Available shortly Available shortly DOC: 609 KB PDF: 94 KB ReadSpeaker
Department of Lands in the Indian Ocean Territories DOCX: 578 KB PDF: 160 KB ReadSpeaker Available shortly Available shortly DOC: 603 KB PDF: 105 KB ReadSpeaker
Legal Aid Commission of Western Australia (LAWA) DOCX: 601 KB PDF: 185 KB ReadSpeaker Available shortly Available shortly DOC: 626 KB PDF: 200 KB ReadSpeaker
Department of Local Government and Communities DOCX: 493 KB PDF: 69 KB ReadSpeaker DOCX: 495 KB PDF: 227 KB ReadSpeaker DOCX: 486 KB PDF: 195 KB ReadSpeaker DOCX: 605 KB PDF: 182 KB ReadSpeaker
Department of Mines and Petroleum (DMP) DOCX: 587 KB PDF: 164 KB ReadSpeaker Available shortly Available shortly DOC: 621 KB PDF: 231 KB ReadSpeaker
WA Museum DOCX: 600 KB PDF: 181 KB ReadSpeaker Available shortly Available shortly DOC: 626 KB PDF: 127 KB ReadSpeaker
Department of Planning (DoP) DOCX: 602 KB PDF: 183 KB ReadSpeaker Available shortly Available shortly DOC: 625 KB PDF: 199 KB ReadSpeaker
Western Australian Planning Commission (WAPC) DOCX: 599 KB PDF: 181 KB ReadSpeaker Available shortly Available shortly DOC: 625 KB PDF: 127 KB ReadSpeaker
Department of Racing, Gaming and Liquor (RGL) DOCX: 578 KB PDF: 161 KB ReadSpeaker Available shortly Available shortly DOC: 604 KB PDF: 162 KB ReadSpeaker
Department of Regional Development DOCX: 601 KB PDF: 186 KB ReadSpeaker Available shortly Available shortly DOC: 627 KB PDF: 143 KB ReadSpeaker
Salaries and Allowances Tribunal DOCX: 600 KB PDF: 169 KB ReadSpeaker Available shortly Available shortly DOC: 625 KB PDF: 128 KB ReadSpeaker
Department of Transport DOCX: 492 KB PDF: 63 KB ReadSpeaker DOCX: 495 KB PDF: 220 KB ReadSpeaker DOCX: 429 KB PDF: 184 KB ReadSpeaker DOCX: 605 KB PDF: 171 KB ReadSpeaker
Department of Water DOCX: 600 KB PDF: 168 KB ReadSpeaker Available shortly Available shortly Available shortly